Billing General

What's New in Our Upgraded Billing System?
In accordance with the migration to the new upgraded billing system,    (a) the primary contact has now renamed as the account owner.   (b) the sub contact...
Fri, 8 Dec, 2023 at 3:39 PM
How to login to Exabytes Billing System?
1. Log in to the Exabytes Billing System here. 2. If you've forgotten your password, click the "Forgot?" button to retrieve it. A password r...
Fri, 19 Jul, 2024 at 12:54 PM
Retrieving Your Password for Exabytes Billing System
1.    Go to Exabytes Billing System at here . 2.    Click on "Forgot". 3.    A new page will appear and ask you to key in y...
Thu, 25 Jul, 2024 at 3:01 PM
Forgotten Security Question and Answer
This knowledge base article outlines the steps necessary to recover a forgotten Security Answer for your billing account with Exabytes. Initiate Rec...
Wed, 24 Jul, 2024 at 1:04 PM
MY - Payment Method
PAY WITH CREDIT CARD / ONLINE BANK TRANSFER / Touch 'n Go 1) You may log into your Billing Account with Exabytes at HERE 2) Click at the ...
Tue, 14 Mar, 2023 at 1:03 PM
How to Add/Remove Contact
            Adding a contact allow the person to receive respective email notifications of the billing account. To add a contact, you may 1. Login to bill...
Fri, 8 Dec, 2023 at 3:39 PM
How to Add/Remove Users
Add Users In order to add user, account owner can send the invitation link by follow the steps below: 1. Login to billing account here at https://billin...
Fri, 8 Dec, 2023 at 3:38 PM
Guidance on Payment Proof Upload
For payment submission via online banking, cash deposit, cheque deposit, you are required to provide payment proof to us for payment confirmation.  (1) You...
Tue, 14 Mar, 2023 at 3:37 PM
Account Owner Details Update
**It is important to keep your account details valid from time to time. How to update account owner details? 1. Login to billing account here at https:/...
Fri, 8 Dec, 2023 at 3:36 PM
Alternative way via Chrome : Two-Factor Authentication in Billing System
Setting up 2FA (Two-Factor Authentication) for your billing account using Google Chrome extensions. Here are the steps to set it up: 1. Open Google Chrome:...
Wed, 30 Oct, 2024 at 3:40 PM