Billing General
You may utilize support portal in order to submit a ticket to us. Steps 1) Login to the support portal via https://billing.exabytes.my/mypanel/clientarea...
Tue, 14 Mar, 2023 at 4:04 PM
We have put together some questions to give you more information to help with the transition of your Domain Plus accounts. What happens to my existing prod...
Tue, 14 Mar, 2023 at 4:06 PM
We have put together some questions to give you more information to help with the transition of your HostPro2u accounts. What happens to my existing pro...
Tue, 11 May, 2021 at 7:51 PM
To enable 2FA (Two-Factor Authentication) for your billing account, please download the 2FA App on your Android or iOS device. Android users: https://...
Tue, 2 Apr, 2024 at 11:00 AM
In accordance with the migration to the new upgraded billing system, (a) the primary contact has now renamed as the account owner. (b) the sub contact...
Fri, 8 Dec, 2023 at 3:39 PM
**It is important to keep your account details valid from time to time. How to update account owner details? 1. Login to billing account here at https:/...
Fri, 8 Dec, 2023 at 3:36 PM
Add Users In order to add user, account owner can send the invitation link by follow the steps below: 1. Login to billing account here at https://billin...
Fri, 8 Dec, 2023 at 3:38 PM
Adding a contact allow the person to receive respective email notifications of the billing account. To add a contact, you may 1. Login to bill...
Fri, 8 Dec, 2023 at 3:39 PM
This knowledge base article outlines the steps necessary to recover a forgotten Security Answer for your billing account with Exabytes. Initiate Rec...
Tue, 27 Feb, 2024 at 4:43 PM
Here are the general steps to recover lost 2FA: (A) Login using Backup Code: The backup codes have been provided during the initial setup of 2FA. These cod...
Tue, 27 Feb, 2024 at 4:38 PM