This article is relevant for users who have subscribed to a Windows Dedicated Server or Windows VPS server and have access to Remote Desktop Login (RDP).
Occasionally, you may encounter the error mentioned above when attempting to connect to the server via remote desktop. To resolve this, please follow these steps:-
Start > Run > enter the command "mstsc -v:ServerIP:RDPport /F -admin"
When prompted, input the administrator login and password as usual. Once you have logged into the server, you can proceed to:-
Start >> Administrative Tools >> Terminal Services Manager >> Select the user and log off