Please be aware that all domains operate on a recurring billing cycle for clients. This means that as you approach your expiration date, our billing system will automatically generate an invoice which will only be sent to the primary email address associated with your Exabytes Billing Account.
The email addresses we use to send out our Billing Reminders are listed below.
domain@exabytes.my
billing@exabytes.my
For more information:
After a .com/.net/.org/.info domain expires, it will undergo the following life cycle:-
30 days renewal grace period -- > 30 days Redemption grace period --> 5 days pending delete
If you do not renew or restore the domain name, it will be made available for public re-registration approximately 75 days after the domain expiration date. However, this is subject to the registrar’s release policies. Please be aware that domain re-registration operates on a first-come, first-served basis. Feel free to reach out to us via the ticketing system if you require any further assistance.