General

My Email Delivered to Spam Folder of Google
If your email has recently ended up in the Junk or Spam folder of Google Email, you will need to ask the recipient to take certain actions. Essentially, if ...
Wed, 23 Jul, 2025 at 12:05 PM
Discontinue of TM Email Services
Telekom Malaysia Berhad (TM) email accounts have been deactivated since 1 December 2013.  All TM email-related services (including streamyx.com, tm.net.my,...
Mon, 21 Jul, 2025 at 11:47 AM
Difference between IMAP and POP3
The email client supports two different mail protocols: POP3 and IMAP.  When setting up an account, users must select between these two options.  Th...
Wed, 23 Jul, 2025 at 10:26 AM
Default TXT record for Google Apps Mail
This article is applicable for the users who setup the email services with Google Apps Mail When the email service has been pointed to gSuite, you will no...
Tue, 31 May, 2022 at 4:24 PM
What is the maximum email size and attachment I can sent out at a time?
The maximum size for emails, which encompasses both the message and any attachments, is 50 MB. You can attach as many files as you wish, provided they d...
Mon, 21 Jul, 2025 at 11:41 AM
Email Forwarding Policy
Email Forwarding Policy is implemented to safeguard the shared environment email server against email blocking, greylisting, and blocklisting by known emai...
Tue, 5 Aug, 2025 at 2:30 PM
How to verify if SPF record is setup correctly
How to Confirm Proper Setup of SPF Records There are several methods available to ascertain whether the SPF record is configured correctly. Below are so...
Wed, 23 Jul, 2025 at 9:36 AM
Outgoing Messages Limit in Shared Server
Here are the Outgoing Messages Limits for each hosting plan:  Hourly limit: 200, Daily limit: 1000 - EBiz Server (Beginner, Home, Xtudent, Plus, Gold, &am...
Mon, 11 Aug, 2025 at 10:24 AM
Testing POP3 and SMTP Server Mail Server Using Telnet
You may perform the following test to confirm the SMTP server is online and responding: 1. Start > Run > cmd (WinNT/XP/2003) or Start > Run &g...
Thu, 16 Apr, 2020 at 3:46 PM
Understanding Email Spoofing
  Email spoofing is the practice of creating an email that seems to come from a specific source when it was actually sent by a different one. Typically, in...
Mon, 21 Jul, 2025 at 2:05 PM