What are the limitation for this backup?

  • Currently user cannot define backup plan schedule frequency.


The backup is automatically performed by the system Once a day.

Else user can click on backup plan - Run Now to kickoff manual backup.



  • Each protection plan runs daily at the same time of day.


Since the cloud agent serves multiple customers, it determines the start time for each protection plan on its own, to ensure an even load during a day and an equal quality of service for all of the customers.


  • The Acronis cloud agent synchronizes with Microsoft 365 every 24 hours, starting from the moment when the organization is added.


If you add or remove a user, group, or site, you will not see this change in the service console immediately.