1. Sign in as a user using your full username and password at your SmarterMail webmail "mail.yourdomainname.com".
2. Click on the "Option" (no. 1) icon in the top action panel to open the dropdown menu and select "Settings" (no. 2).
3. Locate the "Forwarding" option and enter the "Forwarding Address" to finalize the process.
Note: Ensure that your forwarding email address is not from free email services like Gmail, Hotmail, Yahoo, etc. Please refer to the link below for our forwarding policy.
https://support.exabytes.com.my/solution/articles/14000031633-email-forwarding-policy